Efficient management, robust financial control, systematic inventory management and synergy with the staff lead a healthcare organisation onto the path of achieving its potential. Management Consultancy facilitates improvement in the performance and the reach of a hospital through the analysis of existing operational practices and the inculcation of plans for improvement.
Hosconnn offers the following Hospital Management Consultancy services:
Turn around strategies through Service Line Analysis leading to optimisation of revenues and profitability
Operational Audits
Manpower Audit & Training
Designing Operations Manuals
Costing of Services
Systems Study & Redesign
Tariff Rationalization
Marketing Strategies
Hospital Waste Management
Recruitment Assistance
Quality Management / Accreditation
Service Line Analysis
We assess the performance of single or multiple service lines (departments) in the organisation or the institution as a whole. The performance is assessed on several parameters that affect performance and efficiency.
Some of the prominent parameters assessed are:
INFRASTRUCTURE & ASSETS (MOVEABLE & IMMOVEABLE) : Adequacy of areas, spaces and location of the departments in keeping with ‘medical planning’ norms; level of technology (medical and non-medical devices) and their appropriateness for the services rendered; device life cycle management policies and practices; device procurement & decommissioning policies and processes.
HUMAN RESOURCE PERFORMANCE : Analysing staff matrix and drawing out an appropriate organogram; evaluating the staff quantum and its adequacy; reviewing staff profile and their suitability for required service delivery; staff compensation with respect to qualifications, job profile and performance; assessing departmental revenue & expenditure to qualify existing staffing pattern; recommending staff motivation practices.
OPERATIONAL PERFORMANCE : Mapping patient throughput and service volume; assessing utilization of assets with respect to workload; evaluating inventory and its management; tracking departmental workflow, patient quantum and flow patterns; analysing service delivery processes and time lines.
QUALITY PERFORMANCE : Assessing departmental processes and recommending steps to prevent errors and enhance patient care; reviewing patient feedback to assess quality of service delivery; reviewing Patient Complaint Handling policy and process; enhancing patient satisfaction by recommending value added services/facilities; evaluating staff feedback to assess management policies impacting staff performance.
FINANCIAL PERFORMANCE : Assessing departmental revenues and expenditure; tracking the financial trends and suggesting measures to contain costs and augment revenue; evaluating key financial ratios to determine service viability; identifying key contributors to the revenue of the department and taking proactive measures to enhance this contribution; analysing profitability trends of departments with the purpose of making them independent profit centres.
Why HOSCONNN for planning?
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We help you derive at the most feasible setup in terms of bed mix & facility mix.
- We help you to derive elaborate strategies for the creating patient friendly hospital infrastructure and detailed space planning for each healthcare services.
- We find out the scope for further improvement, precisely staying within the plan.
- We systematically monitor the status of the progress made.
- We propose practical ways to reorganize the resources.
- Procuring the most modern equipment’s is a tedious task. You can expect our expert assistance in this.